Senior UX Designer 2014 - 2018
- Responsible for all UI design decisions to create visually easy to use web application to increase physical therapy documentation.
- Responsible for the patient engagement vision to increase patient return rates.
- Pioneered the use of user testing throughout the design phases which lead to a richer feature set.
- Researched and launched UX improvements to current product that increased customer retention and gain of new customers.
- Partnered with stakeholders, product managers, and engineering leads to develop the user experience strategy and vision.
- Established a design process within a cross-functional sprint team.
- Built design pattern library that was used by the offshore front-end development team