facilitate communication between clinics and their patients

An effective patient engagement strategy helps the patient understand the importance of outcomes, improves their overall experience with their therapist, and makes them more likely to return for services.

Patients expect a higher level of service, communication and education, and look to engage with providers much like they do everyday consumer products.

Step 1: Front Desk classifies patient’s reason for visit Front desk answers 2 questions classifying the patient’s reason for visit. This allows the system to automatically select which outcomes test the patient takes.  Insight then sends Keet which outcomes to take & sends classification answers to ROMs. Which then display in the top of the visit document.

Step 2: Patient gets added to workflow based on classification Clinicient out of the box workflows for patients are already created for easy onboarding of new clincis. A clinic admin can create additional workflows for patients to suit their custom needs. 

Step 3: Patient confirms accountA new patient account invite is automated created and emailed. The sysytme prepopulates basic patient demographic information for the clinic. Clinic can add additonal makring questions such as “how patient heear about this clinic?”.

Step Four: Patient requests appointment Patient is able to see their physical therapist’s availability, view their upcoming appointments, recieve appointment reminders. As well as be able to request to a change to their appointment. The front desk recieves a task list of patient that have request an appoitment change for easy notification.

Patient Medical History Made Easy

Home Exercise Program Made Easy

User Research